Multivictimization Case Manager

Posted 4 months ago

This position serves as a Multivictimization Case Manager at the Family Peace Center (FPC) for the Victims of Crime Illinois (ICJIA) Multivictimization Grant. Through the use of an evidence based multi-victimization screening tool, the Multivictimization Case Manager (MCM) will assess the needs of clients and their family unit and arrange or provide a range of direct individual services to meet the immediate and long term needs of clients.

This position is 100% funded by a grant from the Illinois Criminal Justice Information Authority (ICJIA). Grant funding for the current grant period expires in November 30, 2023. Acceptance of this position shall not be construed as a guarantee of employment beyond the grant-funded period.


The Multivictimization Case Manager (MCM) will dedicate 100% of their time to undertaking assessment, monitoring, planning, advocacy and linking with long term case management, rehabilitation and support services that specifically address the needs of FPC clients who have experienced multi-victimization.

ESSENTIAL FUNCTIONS (These essential duties are only illustrative.)

Complete grant goals and objectives according to proposed timelines, including: providing long term case management to FPC clients while adhering to trauma informed and survivor driven principles and policies of the FPC; treating all clients, staff and FPC partner agency personnel with kindness, dignity and respect; engaging in activities and practices addressing self-care and vicarious trauma; ensure the confidentiality and information sharing process is followed; participate in training and regular debriefs with the Client Services/Project Manager; provide feedback to the FPC Executive Director about additional services, partners or people who need to be at the FPC in order to fulfill client multi-victimization needs. MCMs will work with clients to develop and maintain relevant and meaningful case empowerment plans which include addressing employment, wellness, health, housing advocacy, public benefits, counseling and court accompaniment support. MCMs will meet regularly with clients to support plan accomplishment, refer clients to other agencies and resources, advocate directly with other agencies as needed to help client access necessary services and accompany clients to services and appointments to support the successful implementation of the case management plan. MCMs will also ensure clients have an understanding and knowledge of resource options and facilitate connections and enrollment in those resources and mediate on behalf of residential clients when appropriate.

Complete all other tasks and duties as assigned and required by the Manager of the Mayor’s Office of Domestic Violence and Human Trafficking Prevention/Executive Director and Client Services/Project Manager.


Works under the overall supervision of the Manager of The Mayor’s Office of Domestic Violence/Executive and Human Trafficking Prevention/Executive Director in general and day-to-day supervision and direction of the Client Services/Project Manager of the grant, who reviews work for effectiveness, timeliness, and for overall results achieved.


This position does not require supervisory duties.


Work is performed primarily in a variety of settings, including office and various locations to meet client needs of support and advocacy. Work activities occur in a fast paced, high demand environment at times.


Thorough knowledge of domestic violence and human trafficking prevention efforts, including best practice prevention efforts and strategies.

Comfortable working in a collaborative manner in a fast paced environment with multiple organizations. Sensitivity to the concerns of partner organizations, willingness to receive and use feedback in program design, interpersonal interactions and policy development.

Ability to express ideas effectively orally and in writing, to conduct research, and to prepare clear and concise reports.

Ability to establish and maintain effective working relationships with city employees, other government agencies, law enforcement, the general public, and community organizations.

Skill in the use and care of a personal computer.

Ability to ask for help and support.

Ability to treat clients, staff and partner agencies with kindness, dignity and respect in challenging circumstances and conditions.

Strong communication and interpersonal skills.


Graduation from an accredited college or university with a Bachelor Degree in human services, social services or the equivalent, and one year experience in case management of persons experiencing multivictimization, 40 hour ICADV Domestic Violence Training and other training in confidentiality and mandated reporting and have knowledge of the Family Justice Center movement and the purpose of this model and service delivery. Knowledge of best practice interventions for persons in trauma from multivictimization of domestic or sexual violence, child or elder abuse or human trafficking. Experience with computer programs, data collection desired. Persons with lived experience with domestic or sexual violence, child abuse or human trafficking preferred, Any satisfactory equivalent combination of education, experience and training which ensures the ability to perform the work may be substituted for the required experience.


Possession of a valid Illinois driver’s license.

40 Hour ICADV Domestic Violence training (may be completed within 30 days of hire)

Apply and interview at workplace, 4701 E. State St, Rockford Monday – Friday from 8:30 am – 3:30 pm.

Contact Tenille Weber for additional information: 815-961-0500 or

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