Core Higher Education Navigator

Rockford Region
Posted 3 weeks ago

Job Description


Title Higher Education Navigator
Program(s) Child Care Resource & Referral Agency, YWCA Northwestern Illinois
Reports to CORE Director


Job Summary

Individual(s) who is responsible for recruiting and connecting incumbent early childhood care and education workforce members with appropriate Early Childhood Education (ECE) programs at two and four year institutions to obtain additional degrees, licenses, and credentials and to connect them with ECE Scholarship Opportunities. Navigators will conduct outreach and follow-up activities; will stay abreast of ECE programs offered by two and four year institutions within their designated service delivery area (SDA); will support incumbent ECE workforce members in identifying programs that meet their needs; will provide technical assistance on completing the FAFSA, accessing state scholarships and applying to the relevant institution and program. Travel within the designated SDA is required; occasional evening and weekends may be required. This position is an hourly non-exempt position.


Minimum Job Requirements

  • Bachelor’s degree
  • Must have at least two years of work experience in early childhood care and education, counseling/social work, family support, adult education, or higher education.
  • Ability to problem solve and navigate complexities of large institutions of higher education.
  • Ability to foster the required relationships with a variety of different student populations as well as community college, university, and child care community.
  • Flexibility to adjust schedule to work nights and weekends as occasionally required.
  • Must become Gateways to Opportunities Registry member within two (2) months of employment.
  • Obtain and document a minimum of fifteen (15) hours of professional development annually.
  • Completion of INCCRRA CSD training within one year of hire.
  • Technical proficiency with a personal computer and various software packages.
  • Excellent written, verbal, and presentation communication skills.
  • Strong problem-solving and analytical skills.
  • Enjoy working as a team member as well as independently.
  • Comfortable with networking and establishing collaborations.
  • Ability to type at least 30 words per minute.
  • Current Illinois driver’s license and valid vehicle insurance.
  • Ability to lift 30 pounds, sit, stand, bend, and twist.


Summary of Essential Job Functions

  • Plan, publicize, and facilitate a minimum of two (2) general informational/educational sessions on higher education and scholarship and financial aid processes/opportunities for incumbent ECE workforce (may be virtual or in-person).
  • Download and follow-up on surveys of interest in higher education opportunities received by INCCRRA in assigned SDA and provide follow up contact (e.g., email, phone call, ground mail) to 100% of completed surveys.
  • 100% of providers with an email on the referral database are emailed informational materials about ECE Consortium Scholarship program and the Navigators contact information.
  • Provide support to incumbent workforce on assessing needs, sharing information, and connecting them to higher education opportunities through phone calls, email, in-person / virtual meetings).
  • Build relationships with key staff at ECE programs at two and four year institutions to understand programs and help identify appropriate candidates from incumbent workforce.
  • Collect information on barriers to higher education experienced by incumbent workforce members.
  • Participate and complete 100% of required training programs.
  • Adhere to and track job functions and expectations pursuant to IDHS contract and under direct guidance of immediate Supervisor.
  • Participate in community activities including community events, media campaigns, promotional materials, and community presentations.
  • Participate in staff meetings, working to uphold the mission of the CCR&R and YWCA Northwestern Illinois.
  • Speak to the purpose and services of all YWCA programming.
  • Respond with sensitivity to families’ socioeconomic, cultural, ethnic, and religious backgrounds, individual needs and capabilities.
  • Reflect agency image in appropriate manner, behavior and dress.
  • Maintain a high level of confidentiality.
  • Perform other duties as assigned.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  This Job Description should not be read as creating an express or implied contract, nor is it intended to alter the employment-at-will relationship.  Employment with the YWCA is “at-will” and may be terminated at any time, with or without cause, at the option of either the YWCA or the employee.


Apply and interview at workplace, 4701 E. State St, Rockford Monday – Friday from 8:30 am – 3:30 pm or fill out our EZ Registration form.


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